Reference

Your Account Rights and Obligations on sweepbetz

These terms govern your sweepbetz account — what you can do, how payments are handled via PayPal, Venmo, and Play+, and what we each agree to when you open an account. Access depends on state law and is available only where local law permits.

Applies to all US-eligible statesCovers PayPal, Venmo & Play+ transactionsAccount-level enforcementUpdated when policy changesContact support for any dispute
sweepbetz Your Account Rights and Obligations on sweepbetz
ACCOUNT SECURITY POSTURE

How We Handle Your Data and Account Access

Your account security and data handling are built into these terms — not treated as separate fine print. Here is how we approach the four areas that matter most to you as an account holder.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law. You can request a summary of what we hold via the help center.

Cookie and Tracking Policy

We use session cookies to keep you logged in across mobile and desktop. Persistent analytics cookies can be managed through your browser settings at any time without affecting your account.

Account Access Controls

Login uses a one-time passcode sent to your registered number. If your device changes or a new browser session opens, you'll be asked to re-verify before the account wallet is accessible.

Requesting Account Changes

Name corrections, email updates, and linked payment method changes — including PayPal or Venmo wallet updates — must be submitted through live chat with identity confirmation before they process.

TERMS HELP CHANNELS

How to Reach Us About These Terms

If a clause is unclear or you believe your account has been actioned incorrectly under these terms, reach out directly. We handle terms-related disputes through live chat first — it's the fastest path to a real answer. For written records, the account help center keeps a thread history you can reference later.

Live Chat Open the chat widget from any page while logged in. Terms and account disputes are handled here first — responses are direct, not automated form replies.
Account Help Center Submit a written query through your account dashboard. Every message is logged with a ticket number so you have a clear record of the exchange and our response.
Email Support For formal disputes or when you need a written response to a specific terms clause, email support creates a timestamped record on both ends for follow-up.

Common Questions About Our Terms

These are the questions we actually hear most about our terms — answered straight, without the legal run-around.

The core terms stay the same regardless of which payment method you use. Switching from PayPal to Venmo does require identity re-confirmation before the new wallet processes a withdrawal.

We can suspend or close accounts that breach these terms, including state eligibility violations or identity mismatches. We aim to notify you except where law or fraud risk prevents it.

Verified balances are returned to your linked payment method — PayPal, Venmo, or Play+ — after a standard identity review. Balances tied to unresolved disputes are held pending resolution.

We post a notice on your account dashboard when terms change. Continuing to log in and use your account after that notice counts as acceptance of the updated version.

The base terms apply across all eligible states. However, state law may impose additional conditions or restrict certain features — your access is always governed by your state's applicable rules.

Start with live chat — that's the fastest path and creates a record. For formal written disputes, use the account help center to open a ticket with a logged response trail.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.